TERMS and CONDITIONS

 

TERMS and CONDITIONS

 

 

  1. GENERAL

    1.1

The following terms and conditions apply to all orders placed by the customer (“you”) with Pazit Keidar Company Registration number: 58718206 ("we") through the on- line store on the website (pazikeidar.com).

1.2

 Please review the following basic rules that govern your use of our site. Please note that by using pazitkeidar.com and/or placing an order, you agree to be bound by the terms and conditions set out herein. If you do not agree to these terms, please do not use this site.  Please read our Terms and Conditions carefully before placing any orders on pazitkeidar.com

1.3

In order to shop on pazitkeidar.com, you must be at least 18 years old and not under guardianship.

1.4

The Pazit Keidar website includes products that we have in stock and that are published on pazitkeidar.com. The inclusion of these products does not mean that they will be available at any time. We reserve the right to discontinue any product at any time.

1.5

We may revise this agreement at any time. Please visit this page periodically to review the terms of your use. The version of the Terms that will apply to your order will be those on pazitkeudar.com at the time you place your order. If you do not agree to any change to the Terms and Conditions then please immediately stop using the website. Should you have any questions concerning any of our policies, please contact us.

  1. PRICES AND DELIVERY CHARGES

2.1

The prices displayed on pazitkeidar.com include the statutory Value Added Tax only for the state of Israel but do not include delivery charges. All destination expenses duties/taxes etc. will be paid by receiver.

2.2

The delivery charges for all jewelry for each order will be the same and the delivery charges for all garment for each garment will be the same, regardless of size or weight. The cost for each delivery is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

Please find our current delivery prices below:

                                                        Standard                                              express

                                             Garment          jewelry                         Garment        jewelry


Europe & rest of the world      9$                    6$                                40$                  40$

USA                                         10$                  7$                                35$                  35$

Australia & Canada                 7$                    11$                              42$                  42$

Israel                                       5$                    5$                                12$                  12$

 

  1. ORDERING/CONCLUSION OF CONTRACT

3.1

The options for ordering available are 2 – 1. via pazitkeidar.com 2.via telephone at the following number +972-3-5744095.

3.2

Once you have placed an order, you will receive an email confirmation. If for any reason we are unable to fulfil your order, at the earliest chance, we will let you know. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. In case an alternative arrangements may be necessary, our Customer Service representatives will contact you to settle the refund.

 

  1. DELIVERY

4.1

Pazit Keidar will take the greatest of care to be as accurate as possible when receiving and dispatching orders. We always endeavor to deliver your order to a residential address, post office or pick-up location. Please note, we only ship to home or office addresses and not to P.O. Box addresses.

4.2

Pazit Keidar will dispatch the approved orders as quickly as possible in the same order that they have been received. Please allow 1-10 working days (Sunday – Thursday) for shipping errands. We will let you know the day we ship your new item with the tracking number of the shipment, so you know it's on its way to you and you will be able to locate its whereabouts.  All orders will be shipped to the address provided while ordering, unless otherwise noted.

4.3

There are two available shipping methods – as described below:

Standard shipping – This option is the default shipping method at Pazitkeidar.com unless otherwise indicated by the costumer during the purchasing process. All standard shipping items are shipped to all destinations via Israel post registered air mail.

Express Shipping – All items at Pazitkeidar.com are available for express shipping to all destinations. All items are shipped via Israel post registered air mail (EMS). Prices and lead times change between different countries:

 

Lead time for delivery arrival:

 

 

                                                Standard Delivery                              Express Delivery

 

 

USA                                       *10-21 business days                           **2-8 business days

 

Australia                                  *10-21 business days                          4-6 business days

 

Europe & rest of the world      *10-21 business days                          **2-8 business days                           

Israel                                       5-7 business days                              1-2 business days                                          


* Please note - delays may occur and in some cases your standard delivery package can take up to 31 days to arrive.

 

4.4

If your order does not arrive by the scheduled date, please contact our Customer Service team info@pazitkeidar.com

  1. REFUNDS AND EXCHANGES

5.1

If for any reason you are not satisfied with the product, you may return it within 14 business days for a full refund (not including shipping costs)

5.2

If you wish to cancel or return your order, please provide us with notice in writing via email directed to our Customer Service team info@pazitkeidar.com. The returned order must be sent within the 14 day period. We will then provide a refund, attempting to use the same method that you used to make the payment. We will do this as soon as possible! At the latest, the refund will be given within 14 days of receiving your notice of cancellation, as long as we have received the items. Another payment method may be used for the refund, provided that you consent to such change. This will not generate any additional charges.

5.3

If the item you have received is faulty, please notify our Customer Service team as soon as possible and return the item in accordance with section 6 (Returns) below. For any items that we do find to be faulty, we will always provide a full refund.

  1. RETURNS

6.1
Pazit Keidar guarantees either a full refund or to replace any items in accordance with section 5 (REFUNDS AND EXCHANGES). Please treat the product and its packaging with care - please return items undamaged and unused, with all Pazit Keidar labels and tags intact. This means that the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on).

For hygienic reasons pierced jewelry can only be returned if unworn. (Faulty goods can of course be returned).

6.2

All our parcels contain a pre-printed return form for you to use if you decide to return any items. When we have approved your returned item we will provide the refund. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund. For faulty items we will make a full refund to you as soon as possible, provided we have received the items.

Peel off the return label and attach to the outside of the parcel, making sure that you cover the original address label. We suggest that you use the original packaging if possible.

Please hand the parcel in at your collection point or post office. You are liable for damage to the garments until we receive them at our warehouse, so in case of a dispute, we recommend that you keep the collection point receipt as proof of postage.

6.3

Drop off your items to be returned at a post office or pick-up point location, as outlined in 5.2 above.

  1. PAYMENT METHODS

You can pay for your goods in various ways as set out below.

7.1

Credit card or debit card

You can enter your payment details at the time that you place your order using a valid credit or debit car. We reserve the right to check the validity of the credit or debit card, its credit status in relation to the order value. We may refuse orders depending on the result of these checks.

7.2

PayPal

For further information about PayPal or to create a PayPal account please visit www.paypal.com

 

7.3 Security

For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard. This means that your card details are processed with a very high level of security.

* PazitKeidar.com reserves the right to deny any purchase. The currency used is USD $ for all countries.

 

  1. LIABILITY

8.1

Nothing in these Terms shall exclude or limit our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

8.2

We shall only be liable for losses which are a reasonably foreseeable consequence of a breach of the Terms, but we will not be responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

8.4

Our maximum liability to you for any loss or damage arising in connection with your order on the PazitKeidar.com shall be limited to the total price of your order.

  1. COLOURS

9.1

We have made every effort to display as accurately as possible the colors and composition of our products that appear on pazitkeidar.com. If there are color differences between the colors shown on the website on your computer and the actual colors of the garments, this may be due to the color reproduction on your computer.

  1. JEWELRY TREAMENT & WARRANTY

10.1

All the jewelry at Pazitkeidar.com is handmade and manufactured in our Tel-Aviv located studio. It is gold/silver/antic silver plated in a high quality finish. We offer warranty for the plating for up to 3 months from the date of purchase. In order to keep long lasting plating please avoid wearing the jewelry during sleep, bath or during physical activity. Also avoid contact with cream or perfume. Please keep in a dry storage.

 

  1. GUARANTEE

11.1

If there are faults or defects in the items that you have purchased from the Pazit Keidar website, we abide by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

 

  1. OWNERSHIP OF RIGHTS

12.1

All intellectual property rights, such as trademarks and copyrights on PazitKeidar.com remain with Pazit Keidar. Any use of the pazit Keidar website or its contents other than for your own personal, non-commercial use, is prohibited without the permission of Pazit Keidar.

  1. COMPANY INFORMATION


Pazit Keidar

4 Kol Israel Haverim st.

Tel-Aviv-Yaffo 6515804

Israel

Tel:972-3-5744095


Company Registration number: 058718206 –registered in Israel.